Our Policy
Shipping Policy
We offer free shipping on all orders over HKD$500
1. Delivery time
Your order will be shipped within 2-7 working days (excluding weekends and public holidays)
If the customer's order includes a reservation, the order will be shipped together with the stock until the reservation is received.
Hong Kong
Shipping Fee: HKD $30
Free shipping on orders:
>HKD $500 (anywhere)
Shipping time: 1-2 business days
2. Track your order
Hong Kong orders will be shipped via SF Express .
You will receive a shipping confirmation email or text message immediately
It contains delivery details and tracking number
You can log in to the courier company's website to check the delivery progress
Orders are usually shipped within 1-2 business days.
Return and Exchange Policy
We offer a 72-hour return and exchange service. This means that if you find any quality problems with the item after receiving it, you have 72 hours to request a return or exchange.
To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached and in its original packaging. You'll also need a receipt or proof of purchase.
If we accept your return, we will send you a return shipping label and instructions on how and where to ship your package. Items returned to us without a return request will not be accepted.
If you have any questions about returns, you can always contact us through the Contact Us page Contact us.